Mandela Services ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website and services, you consent to the collection and use of your information as described in this policy.
We may collect the following types of information:
• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and company details.
• Non-Personal Information: Information that cannot be used to identify you, such as browser type, operating system, and the pages you visit on our website.
We collect information through various methods, including:
• Direct Collection: Information you provide directly to us through contact forms, email, phone calls, or other direct interactions.
• Automatic Collection: Information collected automatically when you visit our website, such as IP addresses, cookies, and web beacons.
We use the information we collect for the following purposes:
• Service Delivery: To provide, maintain, and improve our services.
• Communication: To respond to your inquiries, send you updates, and communicate with you about our services.
• Marketing: To send you promotional materials and other information that may be of interest to you, with your consent.
• Analytics: To analyse website usage and improve our website and services.
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests or processes.
We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:
• Encryption: Data transmitted between your browser and our website is encrypted using secure socket layer (SSL) technology.
• Access Controls: Access to personal information is restricted to authorised personnel only.
• Data Storage: Personal information is stored on secure servers with appropriate safeguards in place.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
You have the following rights regarding your personal information:
• Access: You have the right to request access to the personal information we hold about you.
• Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations.
• Objection: You have the right to object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below.
Our website uses cookies and other tracking technologies to enhance your experience and gather information about usage patterns. You can control the use of cookies through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.
If you have any questions about this privacy policy, please contact us: info@mandelasupport.com