Welcome to Mandela Services. These terms and conditions outline the rules and regulations for the use of our website and the provision of our services. By accessing this website and engaging our services, you accept these terms and conditions in full. If you do not agree with these terms, please do not use our website or services.
These terms and conditions govern your use of our website and our services. By using our website, you agree to comply with and be bound by these terms. Mandela Services is a company registered in Costa Rica.
Mandela Services provides services in call centre operations, call centre marketing, multi-channel support, and seasonal support. All services are subject to these terms and conditions.
• Content: The content provided on this website is for general informational purposes only and may be subject to change without notice.
• Access: We reserve the right to restrict access to certain areas of our website, or our entire website, at our discretion.
• Prohibited Activities: You are prohibited from using this website in any manner that may cause damage to the website, its content, or impede the accessibility of the website.
• Ownership: Unless otherwise stated, Mandela Services owns the intellectual property rights for all material on this website.
• Usage: You may view, download, and print pages from the website for your own personal use, subject to restrictions set out in these terms.
• No Warranties: This website and our services are provided "as is" without any representations or warranties, express or implied. Mandela Services makes no representations or warranties regarding the accuracy or completeness of the information on this website.
• Liability: Mandela Services will not be liable for any loss or damage of any nature arising out of or in connection with your use of this website or our services.
• Client Information: We are committed to maintaining the confidentiality of all client information. Any data provided to us will be used solely for the purpose of delivering our services and will not be disclosed to third parties without your consent.
• Privacy Policy: Our privacy policy outlines how we handle your personal data and protect your privacy when you use our website and services.
• Fees: All fees are agreed upon prior to the commencement of services and are detailed in the service agreement.
• Payment: Payments are due as specified in the service agreement. Late payments may incur additional charges as outlined in the agreement.
• Breach of Terms: We reserve the right to terminate your access to our website and services immediately, without prior notice, if you breach these terms and conditions.
• Service Termination: Either party may terminate the service agreement by providing written notice as specified in the agreement.
These terms and conditions are governed by and construed in accordance with the laws of Costa Rica. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Costa Rica.
Mandela Services reserves the right to revise these terms and conditions at any time. By using this website and our services, you agree to be bound by the current version of these terms and conditions.
If you have any questions about these terms and conditions, please contact us: info@mandelasupport.com